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Hello!
I have gathered a list of FAQ here to help you understand more about our products, how we do business, what to expect, and what you can look forward to in the coming months as we keep making wonderful changes!
As always, if you still have a question, comment, or need help - simply use the contact form on the home page, contact us page, or call me!
Thank You! I work with diva's everyday..can I offer my group a special discount for choosing Baci & Farfalle? TOP
Yep - you sure can! In fact I would love to offer your group not only a discount of 20% (not applicable with other offers), but also offer you a special bonus program for sending them our way. Your group will have a special link (example: www.Baci-Farfalle.com/yourgroup) and when they click on it, it will automatically let them know you are saving them 20%, and calculate the savings before checkout!
At the same time, when we receive the order- we will know it came from your group! For every $50's placed in orders, we will credit you $5 toward products :) (The average order I get is over $100!)
We also have a program that pays commission - for big producers, just let me know if you want more info.
Some groups we work with are moms groups, social groups, spa party gals, large cosmetic doctors office, a mary kay team, singles group, ladies networking group, plus size empowerment groups, and many more!
PS - We only ask that you have a group of at least 10 ladies and that we are able to add them to our newsletter.. also, we don't discriminate against our wonderful male friends, so if you have a group that is interested- bring them on! What lines do you carry? TOP
We carry many lines including some that are special order per your requirements!
* Elegant Moments
* Sensual Mystique
* Baci & Farfalle
* Carol Maloney (as seen in Neimun Markus, Bloomingdales, etc.)
* Opals & Ice
* PL
* Escante
* Fantasy
* Vacodo What is your return policy? TOP
Due to State and Federal Regulations and the intimate or one time wear nature of our apparel items, we have very strict guidelines. It is against health codes to accept returns on panty items, even if you wear an undergarment while trying them on. We apologize, but you wouldn't want to wear an undergarment worn and returned, would you? Also on the corsets we will do an EXCHANGE ONLY - these are one time wear items, costume items, formal wear, photo shoot type of items that are 90% of the time worn only once, so please understand that we will do exchanges to help you find the perfect fit, style, or size, but do NOT offer refunds on corsets!
We will make an exchange if it is returned to us exactly as we sent it, all tags on, etc. - this still must be done within 7 days with us notified in 3 days of intent to return!
TIP: Please utilize the sizing information given with the item to ensure the best fit. Measure yourself honestly, without "sucking it in" too much, to reduce grief later. Most of these items are meant to be skimpy and/or cling to your body. Body shapes vary, but being realistic about which items look best on you will end up making you happier. If your measurements fall on a "borderline" size, and you would feel uncomfortable with your cleavage or behind showing - it might be a good idea to order the next larger size.
Also, keep in mind the type of fabric. Stretch knits, stretch mesh and most fishnets will have a larger degree of stretch than the stretch lycras, stretch satins and stretch velvets. Cottons, Denim, Satins, PVC Vinyl, Patent, and Leather will have little or no stretch. Stretch Lycras, velvets and mesh fabrics, tend to cling to the body and may reveal panty and bra lines, and those monthly bulges. Heavier weight Lycras and Velvets and darker colored fabrics, may be more forgiving than lightweight or light colored fabrics.
We love helping you & so please just ask about sizing info!! Also - not sure what looks best on your body type? Looking for some tips on how to expose what you want & conceal what you don't? Just ask & we can help you :) All About Our Corsets! PLEASE READ :) xoxo TOP
Our customers love our corsets and corset costumes, but we want to make sure we have given you all the information you need before purchasing one
so you feel confident in your corset purchase! As always, if you have ANY questions - please e-mail us, we love to help!
- Our corsets all have boning, but it may be sturdy plastic boning, steel hinged boning, or a steel busk with sturdy hinged sides or heavy plastic side boning.
- Most
of our corsets are considered "fashion party corsets". This means that they
are meant less for heavy waist training and more for making your shape
curvy and luscious with fashionable, gorgeous designs! The majority of
our corsets do have steel boning, but this is not to be confused with
whale boning or double stitched, heavy steel boned, custom fit
corsets! These such corsets run in the range of $200+. If that is
what you are looking for, we do have a custom corset service, but the
corsets you see on the site are not custom waist trainers, custom
fitted, or in the $200+ range :)
- If you are unsure if the corset you are interested in has the holding power you need, please ask us (orders @baci-farfalle.com). We also try to put a guideline in the description area as well!
- Please
understand that these corsets do not promise to hold you in "no matter
what" but that they DO offer amazing hold for the average night out on
the town, for dancing, as part of concert, or under a dress. Also -
since these are not whale bone or full steel enforced corsets, to
delicately put it, the larger the corset needed, the less it may hold
you in exactly as you wish as most of our corsets would fall in the
"costume or fashion" corset category. Again this does not mean that
they do not have boning, in fact we have some corsets with very thick
structuring for extra hold and steel busks that are the best bet unless
you are wanting to pay for a custom corset :)
- Skirts - most of the skirts that come with the corset skirt sets are about 9" inches long. This is important to know as these are meant to be "sexy" skirts and in some cases will just cover your "goodies" depending on your body shape/height. Many of our dance/burlesque/etc. customers wear ruffled boy shorts and peavy tights underneath - it looks wonderful, hold you in, and is still very sexy!
- Lacing - Our corsets are laced using strong satin lacing. This is removable and can be replaced with cord lacing! Starting in March 2010 we will offer the option to have cord lacing sent FREE!!
:: How To Size Your Corset! ::
BUST--Measure under your arms, around the fullest part of your bust.
* This is not always the same as your bra size so please measure.
WAIST--Measure around your natural waistline at the smallest part.
* Take off 2-3 inches when you order if you want this to fit very
slimming!
So if your waist is 40 inches, and you want it be a complete
slimming tight fit, order the size for a 38 inch waist. Again if you
are apple shaped in the middle you may want to stay with your exact
size (see below).
Know Your Body - If
your body shape is more of an apple shape (no matter what your size,
you carry your weight solidly in the middle and upper torso) then you
may want to go a size larger, or at the very least be very accurate
with your measurements. All of our corsets are fully laced and can be adjusted at the back so will fit any body shape provided your bust measurement (at the fullest part) is 4-14" greater
than your waist measurement!
Keep in mind for example - that
a lovely lady who only wears a size 8 pant, could have a bit of an
apple shaped torso where she carries her weight solidly in the middle,
and so after measuring her waist, may need an XL. At the same time,
another lovely lady who wears a size 16 pant, but has a pear shaped
body (weight is in the hip, booty, and thighs) and has a fairly soft
and relatively smaller waist and torso area, could also wear an XL!! The Most Important Detail - Is
the waist. Your NATURAL waist line. This does not mean under your tummy
area, or all the way over your tummy near your bustline. A natural
waist line will be the smaller section of your torso above the belly
button :)
Here is a Printable Tape Measure!
Help - My coupon doesn't work! TOP
Yikes - a tech pain lol If you coupon or code does not work, PLEASE shoot me over an e-mail!! If nothing else works I will take your order manually and you WILL get your discount, don't worry :) Especially with changing over the site, we still have a few glitches!
PS - In some cases your coupon may not work because there is a minimum order that is associated with it. I am thankful for our many customers who post the coupons for others to see online, but sometimes they do not think to put the minimum order amount... so again just e-mail me & I will let you know :)
All About Shipping - Please Read! TOP
For items that we carry in house (I keep over 200 items in stock!) they are shipped out asap from here in the USA, for
items that I need to order from the manufacture to have shipped to you
- it is a 14 -16 business day (approximate) arrival time. You
can choose to pay an additional $10 and the item will be shipped with a
6-10 business day delivery estimate (not including weekends!).
***
As a part of our earnest desire to provide wonderful customer service
too you, if you have ordered a corset that is not delivered in the
given time frame, we will REFUND YOUR SHIPPING & provide you with a
$25 in store credit! Simply send us an e-mail and let us know. We
appreciate you!
*** Please understand that we are very upfront
about shipping times, and that once we have it shipped we are
responsible for delivery confirmation only. This means that we do not
offer refunds for shipping, as once it is is shipped it is not in our
control.
We have a variety of shipping choices to choose from with free shipping over $100!
Times are to the best of our knowledge, we are not responsible for postal delays.
Out of stock items come from our overseas warehouse via RM.
Do you offer more adventurous items - leather, etc.? TOP
Yes! We have leather items here! :) We also have some great fun stuff here in our Boudior Shoppe!
If you are looking for something specific, then simply e-mail me and I would be happy to help you find some sexy lingerie items!
Do you have a size chart? TOP
You can see our size chart here, as well as how to measure, and a printable tape.
One note about corsets (our most popular item!), is that the waist size is the most important size. Do not underestimate on the measurements, as in almost all cases as long as the waist size is correct, then the rest of the corset fits perfectly!
Please
utilize the sizing information given with the item to ensure the best
fit. Measure yourself honestly, without "sucking it in" too much, to
reduce grief later. Most of these items are meant to be skimpy and/or
cling to your body. Body shapes vary, but being realistic about which
items look best on you will end up making you happier. If your
measurements fall on a "borderline" size, and you would feel
uncomfortable with your cleavage or behind showing - it might be a good
idea to order the next larger size.
Also, keep in mind the
type of fabric. Stretch knits, stretch mesh and most fishnets will have
a larger degree of stretch than the stretch lycras, stretch satins and
stretch velvets. Cottons, Denim, Satins, PVC Vinyl, Patent, and Leather
will have little or no stretch. Stretch Lycras, velvets and mesh
fabrics, tend to cling to the body and may reveal panty and bra lines,
and those monthly bulges. Heavier weight Lycras and Velvets and darker
colored fabrics, may be more forgiving than lightweight or light
colored fabrics.
We
love helping you & so please just ask about sizing info!! Also -
not sure what looks best on your body type? Looking for some tips on
how to expose what you want & conceal what you don't? Just ask
& we can help you :)
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